Connect your Ledger Wallet
Make sure your Ledger Wallet is connected with the Stellar application open on it.
If it still does not show up, Login using your secret Phrase.
Enter 12 or 24 Secret Phrase
Secret Phrase not found
Secret Phrase can help you verify that you are using authentic StellarTerm website and save you from phishing attacks.
Check the URL
Make sure you are on the correct website.
Keep your secret key secure
StellarTerm does not save your secret key. It is stored on your browser and will be deleted once the page is refreshed or exited.